‘No one took charge’: rail industry and Whitehall rebuked for timetable chaos

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‘No one took charge’: rail industry and Whitehall rebuked for timetable chaos

Mistakes by Govia, Northern, Network Rail and DfT led to collapsed services and missed chances to avoid disruption

A regulator’s report into the travel chaos that left thousands of passengers stranded earlier this year has criticised the rail industry, concluding that “nobody took charge” even when it became clear months before the biggest ever changes to UK timetables that the project was in serious trouble.

In an interim report into the timetable debacle, the Office of Road and Rail (ORR) singled out the train operators Govia Thameslink Railway (GTR) and Northern, Network Rail and the Department for Transport (DfT) for criticism, saying their mistakes had led to the “collapse” of services.

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